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0;font-size:10px}.topbar{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);gap:16px;height:80px}.topbar-title{color:var(--text);gap:2px;font-size:14px;display:grid}.topbar-kicker{color:var(--muted);font-size:10px;font-weight:500}.topbar-actions{align-items:center;gap:14px;display:flex}.topbar-divider{background:var(--border);width:1px;height:24px}.admin-identity{color:var(--text-secondary);align-items:center;gap:9px;font-size:12px;font-weight:600;display:flex}.avatar{border:1px solid var(--primary-line);width:32px;height:32px;font-size:12px}.icon-button{border:1px solid var(--border);background:var(--surface);width:36px;height:36px;color:var(--text-secondary);cursor:pointer;border-radius:10px;place-items:center;display:inline-grid}.icon-button:hover:not(:disabled){background:var(--surface-subtle);color:var(--primary-text)}.icon-button:disabled{opacity:.55;cursor:wait}.topbar-error{margin:12px 36px 0}.content{padding-top:32px}h1{font-size:32px;font-weight:750;line-height:1.25}.page-kicker{font-size:12px;font-weight:550}.section-subtitle{line-height:1.7}.test-lab-heading{align-items:center}.card{border-radius:16px}.kpi{padding:22px;position:relative;overflow:hidden}.kpi:before{content:"";background:var(--primary);opacity:.55;border-radius:50%;width:7px;height:7px;position:absolute;top:22px;right:22px}.kpi-label{padding-right:20px;font-size:12px}.kpi-value{font-variant-numeric:tabular-nums;font-size:34px}.section{padding:24px}.section-title{letter-spacing:-.025em}.button{justify-content:center;align-items:center;gap:8px;min-height:41px;padding:9px 15px;font-size:12px;font-weight:650;line-height:1.4;display:inline-flex}.primary-button:hover:not(:disabled){filter:brightness(1.08)}.secondary-button:hover:not(:disabled){background:var(--surface-subtle)}.text-button:hover:not(:disabled){text-underline-offset:3px;text-decoration:underline}.table-scroll{overflow-x:auto}th{white-space:nowrap;background:var(--surface-raised);padding-top:12px;padding-bottom:12px}tbody tr:hover{background:var(--surface-raised)}td{vertical-align:middle;font-variant-numeric:tabular-nums}.badge{padding:5px 9px;font-size:10px;line-height:1.4}.warning-badge{color:var(--warning);background:var(--warning-soft)}.stock-setting{border:1px solid var(--border);background:var(--surface-raised);border-radius:12px;margin:14px 0;padding:16px}.stock-checkbox{color:var(--text);cursor:pointer;align-items:center;gap:10px;font-size:13px;font-weight:650;display:flex}.stock-checkbox input{width:17px;height:17px;accent-color:var(--primary);flex-shrink:0}.stock-setting .small-copy{margin:10px 0;line-height:1.7}.stock-reply-preview{background:var(--primary-soft);color:var(--text-secondary);border-radius:8px;margin:10px 0;padding:12px;font-size:12px;line-height:1.8}.stock-unsaved{color:var(--warning);margin:8px 0;font-size:11px}.system-log-header{flex-wrap:wrap;justify-content:space-between;align-items:end;gap:18px;display:flex}.system-log-header .field{min-width:180px}.system-log-caption{margin-bottom:0}.system-log-note{color:var(--muted);align-items:flex-start;gap:10px;margin:0 22px 18px;font-size:12px;line-height:1.7;display:flex}.system-log-note svg{color:var(--primary-text);flex-shrink:0;margin-top:2px}.system-log-table{min-width:860px}.system-log-table td{vertical-align:top}.log-severity-error{color:var(--danger);background:var(--danger-soft)}.log-severity-warning{color:var(--warning);background:var(--warning-soft)}.log-severity-info{color:var(--primary-text);background:var(--primary-soft)}.log-state{color:var(--text-secondary);max-width:130px;margin-top:8px;font-size:11px}.log-description{white-space:normal;overflow-wrap:anywhere;width:42%;min-width:280px;max-width:520px}.log-description strong{color:var(--text);font-size:13px;display:block}.log-description p{color:var(--text-secondary);margin:7px 0;font-size:12px;line-height:1.7}.log-kind{color:var(--muted);margin-bottom:4px;font-size:10px;display:block}.log-meta,.log-time{color:var(--muted);font-size:11px;line-height:1.7}.log-meta{margin-top:7px}.log-diagnosis{color:var(--warning);background:var(--warning-soft);border-radius:5px;padding:3px 7px;font-size:10px;display:inline-block}.log-reference{color:var(--muted);margin-top:8px;font-size:10px}.log-reference summary{cursor:pointer}.log-reference code{overflow-wrap:anywhere;margin-top:4px;display:block}.system-log-empty{text-align:center;justify-items:center;gap:10px;margin:0 22px 22px;display:grid}.system-log-empty svg{color:var(--success);width:30px;height:30px}.system-log-empty span,.system-log-footer{color:var(--muted);font-size:12px}.system-log-footer{border-top:1px solid var(--border);margin:0;padding:12px 22px;line-height:1.7}.field{color:var(--text-secondary);font-size:12px}.field input,.field select,.field textarea,.business-select,.chat-form textarea{min-height:42px;font-size:13px}.alert{line-height:1.6}.empty-state{background:var(--surface-raised);padding:22px;line-height:1.7}.empty-state a{color:var(--primary-text);text-decoration:underline}.empty-chat{padding:24px}.empty-chat-icon{border:1px solid var(--primary-line);width:48px;height:48px}.loading-state{min-height:180px;color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:13px;display:flex}.spinner{border:2px solid var(--primary-line);border-top-color:var(--primary);border-radius:50%;flex-shrink:0;width:16px;height:16px;animation:.8s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.loading-overlay{z-index:20;align-items:center;gap:9px;display:flex}.skip-link{background:var(--surface);color:var(--primary-text);z-index:100;border-radius:10px;padding:10px 16px;position:fixed;top:12px;left:12px;transform:translateY(-200%)}.skip-link:focus{transform:translateY(0)}.conversation-toolbar{flex-wrap:wrap;align-items:end;gap:10px;display:flex}.conversation-list-heading{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:18px 16px;font-size:12px;font-weight:650;display:flex}.conversation-list-heading span{color:var(--muted);font-size:11px;font-weight:400}.conversation-row{border-left:3px solid #0000;transition:background .12s}.conversation-row.selected{border-left-color:var(--primary)}.conversation-row-head strong{overflow-wrap:anywhere;min-width:0}.conversation-row-head>span{flex-shrink:0}.conversation-list-items{max-height:710px;overflow-y:auto}.conversation-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.handoff-banner{background:var(--warning-soft);border:1px solid var(--warning-border);color:var(--warning);margin:16px 20px 0}.handoff-banner p{margin:6px 0 12px;font-weight:400}.chat-thread{scrollbar-width:thin;scrollbar-color:var(--input-border) transparent}.chat-bubble{overflow-wrap:anywhere;border:1px solid #0000;padding:14px 16px;font-size:13px;line-height:1.7}.chat-bubble.assistant{border-color:var(--border);background:var(--surface-subtle);color:var(--text)}.production-thread{gap:20px;padding-top:24px;padding-bottom:24px}.production-thread .chat-bubble.user{background:var(--surface-subtle);color:var(--text);border-color:var(--border);border-radius:14px 14px 14px 4px;align-self:flex-start}.production-thread .chat-bubble.assistant{background:var(--primary-soft);color:var(--text);border-color:var(--primary-line);border-radius:14px 14px 4px;align-self:flex-end}.message-meta{opacity:1;color:var(--muted);font-size:10px;line-height:1.6}.delivery-failed{color:var(--danger);font-weight:650}.delivery-sent{color:var(--success)}.delivery-generated{color:var(--muted)}.conversation-detail-head h2{overflow-wrap:anywhere;margin-top:4px}.diagnostic strong{white-space:normal;overflow-wrap:anywhere}.chat-header{padding-top:24px}.chat-header .section-subtitle{margin-bottom:12px}.chat-form{background:var(--surface-raised)}.business-meta{overflow-wrap:anywhere}.business-switcher>div:first-child{min-width:0}.business-select{max-width:100%}.business-control-title{overflow-wrap:anywhere}.billing-editor{grid-template-columns:minmax(0,1fr) minmax(88px,110px) auto}.billing-period-value{border-left:0;border-top:1px solid var(--border);grid-column:1/-1;margin-top:3px;padding:12px 0 0}.faq-row{flex-wrap:wrap;align-items:center}.faq-row strong{flex:1;min-width:140px}.settings-card{max-width:1000px;margin-top:24px}.settings-section-heading{align-items:center;gap:14px;display:flex}.feature-icon{background:var(--primary-soft);width:42px;height:42px;color:var(--primary-text);border-radius:12px;flex-shrink:0;place-items:center;display:grid}.theme-options{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:26px;display:grid}.theme-option{text-align:left;border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;border-radius:12px;padding:12px}.theme-option:hover{border-color:var(--primary-line)}.theme-option.selected{border-color:var(--primary);outline:1px solid var(--primary);background:var(--primary-soft)}.theme-option:disabled{cursor:wait}.theme-preview{background:#f2f3f9;border:1px solid #dce0ea;border-radius:7px;height:126px;display:flex;overflow:hidden}.preview-sidebar{background:#fff;border-right:1px solid #e2e7f0;width:25%}.preview-content{flex:1;grid-template-columns:1fr 1fr;gap:8px;padding:17px 10px;display:grid}.preview-content i{background:#fff;border:1px solid #e2e7f0;border-radius:4px;display:block}.preview-content i:last-child{grid-column:1/-1}.preview-dark{background:#0c111d;border-color:#2a354c}.preview-dark .preview-sidebar{background:#141c2c;border-color:#2a354c}.preview-dark .preview-content i{background:#1c273b;border-color:#2a354c}.preview-system{background:linear-gradient(90deg,#f2f3f9 50%,#0c111d 50%)}.preview-system .preview-content i{opacity:.5;background:#6d6793;border:0}.theme-option-title{align-items:center;gap:9px;margin-top:14px;font-size:13px;font-weight:650;display:flex}.theme-check{color:var(--primary-text);width:16px;margin-left:auto}.theme-option-copy{color:var(--muted);margin-top:7px;font-size:11px;line-height:1.6;display:block}.settings-note{border-top:1px solid var(--border);color:var(--muted);margin:24px 0 0;padding-top:18px;font-size:12px}.login-theme{position:absolute;top:24px;right:24px}@media (max-width:1050px){.sidebar-footer,.brand-copy{display:none}.brand{padding-left:0;padding-right:0}}@media (max-width:760px){.shell{grid-template-columns:64px minmax(0,1fr)}.sidebar{padding:22px 8px 12px}.nav-item{padding:0 10px}.topbar{height:70px;padding:0 18px}.topbar-actions{gap:8px}.admin-identity>span,.topbar-divider{display:none}.topbar-title{font-size:12px}.content{padding-top:24px}h1{font-size:27px}.section{padding:18px}.theme-options{grid-template-columns:1fr}.theme-preview{height:110px}.billing-editor{grid-template-columns:1fr 1fr}.conversation-toolbar,.conversation-toolbar .field{width:100%}.chat-header,.conversation-detail-head{flex-wrap:wrap;padding-inline:16px}.chat-thread{padding-inline:16px}.chat-bubble{max-width:95%}.business-meta{max-width:100%}.faq-actions{flex-wrap:wrap}}@media (max-width:480px){.grid-kpis,.form-grid,.mini-kpis,.business-operation-stats,.diagnostic-grid,.quota-editor{grid-template-columns:1fr}.quota-editor .field{grid-column:auto}.topbar-actions .avatar{display:none}.business-select{font-size:12px}.content{padding-inline:12px}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}}.alert-retry{color:inherit;margin-left:12px;text-decoration:underline}.notification-setting{gap:12px;display:grid}.notification-setting .small-copy,.notification-setting .stock-unsaved{margin:0}.notification-setting .button{justify-self:start}.handoff-table{min-width:940px}.handoff-table td{vertical-align:top}.handoff-table td>.small-copy{margin-top:7px}.handoff-preview{max-width:360px;color:var(--muted);overflow-wrap:anywhere;margin:10px 0;font-size:12px}.warning-alert{color:var(--warning);background:var(--warning-soft);border-color:var(--warning-border)}.handoff-recipient{overflow-wrap:anywhere}.handoff-actions{gap:8px;min-width:190px;display:grid}.handoff-actions .button{white-space:normal;text-align:left}.handoff-pagination{border-top:1px solid var(--border);align-items:center;gap:12px;padding:18px 22px;display:flex}.handoff-pagination>span{margin-right:auto}.system-log-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}@media (max-width:900px){.system-log-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:480px){.system-log-kpis{grid-template-columns:1fr}.handoff-pagination{flex-wrap:wrap}}.playbook-card{border:1px solid var(--border);background:var(--surface-raised);border-radius:12px;margin:16px 0}.playbook-card>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:16px;display:flex}.playbook-card>summary .small-copy{color:var(--muted);text-align:right}.playbook-body{border-top:1px solid var(--border);gap:16px;padding:18px;display:grid}.playbook-body>.small-copy{margin:0}.playbook-steps,.playbook-actions{flex-wrap:wrap;gap:8px;display:flex}.playbook-steps .button{font-size:12px}.playbook-fields{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:16px;display:grid}.playbook-fields>.small-copy,.playbook-faq{grid-column:1/-1}.playbook-field textarea{resize:vertical;width:100%}.playbook-faq{border:1px solid var(--border);border-radius:10px;gap:10px;padding:14px;display:grid}.playbook-faq>.text-button{justify-self:start}.playbook-footer{border-top:1px solid var(--border);gap:14px;padding-top:16px;display:grid}@media (max-width:760px){.playbook-fields{grid-template-columns:1fr}.playbook-card>summary{display:block}.playbook-card>summary .small-copy{text-align:left;margin-top:5px;display:block}}.channel-manual-connect{border-top:1px solid var(--border);margin-top:24px;padding-top:18px}.channel-manual-connect summary{cursor:pointer;margin-bottom:16px;font-weight:600}.channel-connect-actions{flex-wrap:wrap;gap:12px}.appointment-settings .field{margin:14px 0}.appointment-details{grid-template-columns:110px 1fr;gap:10px 14px;margin:20px 0;font-size:14px;display:grid}.appointment-details dt{color:var(--muted)}.data-retention-card{border:1px solid var(--border);border-radius:12px;margin-top:20px;padding:16px}.data-retention-card>summary{cursor:pointer;font-weight:650}.data-retention-card[open]>summary{margin-bottom:16px}.data-retention-card .danger-button{background:var(--danger-soft);color:var(--danger);border-color:var(--danger-border)}.mfa-secret{letter-spacing:.08em;font-family:monospace}.mfa-recovery-codes{overflow-wrap:anywhere;padding-left:1.2rem;line-height:1.9}.appointment-details dd{overflow-wrap:anywhere;margin:0}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}